Old News Archive

Bangor Hydro Electric Company Gearing up for Storm

December 09, 2009 - TRC - By Susan E. Faloon, Communications Officer

Bangor, ME—Snow, sleet, and high winds are expected to cause power
outages for Bangor Hydro customers tonight into Thursday. Field crews have been placed on alert in anticipation of outages and the Customer Service Center is making preparations to be fully staffed through the evening hours.

Customers are encouraged to prepare for the possibility of an extended period without power, especially in coastal areas. Those using generators and alternate heat sources should use them in accordance with the manufacturer’s instructions. It is also recommended to have generators professionally installed.

Bangor Hydro’s goal is to restore power to all customers as quickly as possible. Crews will assess any damage to the system and restore large transmission lines first, followed by substations. Distribution lines are cleared starting closest to the substation and working to the end of each line. By following the flow of power through the system, Bangor Hydro can restore service to the greatest number of customers most efficiently. Focus is also placed on restoring service to emergency and communications services. Crews are able to access customers in more remote locations as roadways are cleared and sanded.

Customers are asked to stay clear of crew work sites as they perform restoration measures.

“Our crews will be dealing with inclement weather and slick road conditions,” said Dan McCarthy, Manager of Field Operations. “We ask customers to stay clear of our crews and trucks to avoid unnecessary safety risks.”

“If you see a downed power line, please do not touch it or attempt to move it,” he added. “The proper action is to allow our experienced crews to address it.”

Customers may call Bangor Hydro’s Customer Service Center to report a power outage, downed line or other power emergency at 1-800-440-1111.

Updated outage information is available at www.bangorhydro.com.

NOTE - This article reflects the views of the author and not necessarily those of the TRC Alliance Team.